Of all the casinos at sea, this one had the most often payouts where I could leave a machine with more than I put in. The casino staff is very friendly and walks by and gets to know you. My fave machine was the $1.00 max bet, HEARTS. I had no luck o the six $1 machines...a cruiser told me to change it to $5 and bet 5 lines, and my $100 turned into $395.

I loved that a free cruise on MSC was really free - didn't even have to pay port charges. The ship was stunning and incredibly clean. The interior cabin was very roomy but lacked storage and only has one US plug. We had a great room steward but they sure work the staff very long hours. Be prepared, this is an European based cruise line and their food, activites, and entertainment are set to cater to that clientele. English is not the main language so it was a little bizarre at first to be surrounded by so many people and have no clue what was being said. Every announcement and evening show was introduced in 5 different languages which is very time consuming. I was disappointed in the main dining room food choices but heard good things about several of their specialty restaurants. Every night They have shows with the same singers and dancers. The male singers were very poor and almost made the songs unrecognizable. They have 3 great polos that were completely packed during the day. There are very few daytime activities unless you want stretching or dancing classes. The casino had a nice selection of slots. I was pleased with the payouts throughout the cruise except for the last day, they made them noticeably tighter. If you want to earn the 9,999 pts for a free cruise, be sure to take advantage of their double points sessions in the morning and super late at night and skip the last day. I did leave the cruise with the same amount of money that I started with which is great after playing heavy all week. I don't think I would pay out my pocket to go on another MSC cruise but would consider if it was comped. They just need to revamp their activities and menus to appeal more to the US market. They did hire an amazing cruise director away from Holland America which was a step in the right direction.

Well, let me start off by saying this ship is BEAUTIFUL! My wife and I just went on this ship for a 9 day cruise, and we had a wonderful time on this ship. The check in process was seamless and the boarding process was quick and without any hassle! When my wife and I boarded the ship, we were amazed at how beautiful it was! Everything was nicely laid out. The Crystal staircase was amazing! When we got to our rooms, they were nicely decorated and situated! The beds were too hard for our liking and even when they put a mattress topper on the bed, it still was a little too hard for us! The bathroom was nice and the bathtub was AMAZING! We had a wonderful corner like balcony and we enjoyed the views from there. The food for us left a lot to be desired! We ate at the buffet, the main restaurants and 3 of the specialty restaurants! I must say out of all of our dining experiences, the Butcher’s Cut (steakhouse) was the BEST food we had the whole week while on the ship! The pizza in the buffet was also good! All in all we had a great time and look forward to sailing with MSC again, but this time with our children!

My trip was back in June 2023, couldnt chage the date here on top.. Beatiful ship, food was ok at best but not bad at all. Shows were mehh not even close to RCCL but better than Carnival... Pool parties at night and other parties were good.. My Balcony room was good even though it was at the very end rear of the ship, even had a tub in the bathroom and it was spacious. Had excellent waiters both from Perú. Casino was ok, didnt enjoy much the table games had some weird type games although I wasn/t feeling well the week thus unable to spend much time at the casino this time around. I would give them another try to make a better review.

Loved the ship! ! Absolutely beautiful! Had a lot of fun in the casino- the host made sure everyone was having a good time! There was a slot tournament for VIP players and hot seat drawing every night! Free play for many people!! Also they gave small gifts To many to show appreciation for spending time in the casino! I received a beautiful pair of earrings! I saw several jackpots! The linked machine hit 14,000. A quick hits paid over 7,000. Many big pays on the buffalo machines!! It was sooo much fun and I’m so grateful for the opportunity to be on this amazing ship! They gifted me another free cruise for playing! Looking forward to my next adventure! Highly recommended! Better join URComped and see what they can do for you!!!

Beautiful ship - food terrible except for specialty restaurants, room had very little storage, casino had only 6 video poker machines and 2 were broken the entire time - no triple play machines at all!!!! Ship was fully booked so it was a zoo with people - will not be sailing on MSC again -

There were some good and some bad. Beautiful ship, service and staff need some work. Food didn't hold up to expectations you have from other lines. Not awful but just not ~wow~ nothing memorable about it. Casino hosts were really nice. Seemed like activities for kids were great and some special facilities for them. I would go on another comp or take my family if kids sail free. But dollar for dollar would pick Carnival or RC for the money unless MCS was a much better price for same accommodations.

Service everywhere, including the dining room, was EXTREMELY slow. I felt bad for the people who had the drink package, it was hard to find a bartender and when you did, the bar was 3 people deep waiting to be served. Our balcony cabin was much smaller than Carnival or RCCL. Not enough storage space in cabin. Linens in our room were threadbare, the cover at the end of the bed was stained with what I hope was blood and not poop. The slots were extremely tight and if you wanted to play 3 card poker, it was $40 a hand. Blackjack was more reasonable at $10 a hand but good luck finding a seat in the evening. Slots were so tight, I did not see anyone get a handpay. Totally disorganized staff, you would get two different answers to the same question. Not enough staff to service so many people on board. Lines were long for everything you wanted to do. If you were 15 mins early for a show, all the seats were full. It didn't matter if you had a reservation or not. Complimentary dining options limited to either the buffet (always crowded) or sit down. The times were rigid, if you missed breakfast (we like to sleep until 10) there was no place to get any food until lunch. If you missed the window for lunch, the next opportunity to eat would be your pre-assigned dinner time. I heard a lot of people say they requested early dining but were assigned late dining. So short staffed in the dining room that every meal was a 2 to 3 hour event. I paid for two Cirque du Soleil shows. When you get on the boat, you have to stand in line to be assigned a date/time for your shows. They messed up and assigned me to the same show 2 times, we never did get to see Houdini. The food choices were limited and many times served cold. Towards the end of the cruise they ran out of basic things like champagne, lettuce and bottled water. On the positive side (there isnt much).... The bread was wonderful and fresh, the ship is beautiful, our room steward was great the private island was very nice the water was crystal clear but when lunchtime came, the line was 200+ people long. We were there until 9pm but if you walked away from the line and came back later, the food was gone and everything cleaned up. Even though the room was comped, don't bother. Find another cruise ship.