Posts Tagged with #Ameristar Casino & Hotel East Chicago

I've won ... I've won.... I've won again!!
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Tamaradorese

Room wasn’t as clean as it should’ve been
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ssmoove111111

They're beautiful casino but the win rate is low
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lindsey

Great buffet. Rooms are really nice and the casino has it all.
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ssusannss

I have better luck here than at any nearby casino.
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checked in no problem. the staff was friendly enough. I was exhausted from traveling. an hour after we checked in someone was knocking and trying to get in our room with a key. is this your normal policy? now i can’t sleep. hopefully he can do his job when your room is unoccupied. i don’t even feel like leaving the room as i have stuff in my bag i don’t really want hotel staff having access to.
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Absolutely THE BEST experience I've ever had ANYWHERE!! Our room wasn't ready when we checked in so they upgraded us to a suite...Janet was AWESOME!!! Very personable, very knowledgeable and we were extremely impressed. The room was absolutely beautiful, clean and well stocked!! I give it 5⭐⭐⭐⭐⭐
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Most, if not all, of these reviews must be by locals. My husband and I flew up from Houston to see the great Billy Joel last weekend, Sept 20-22, and we got a few surprises. The hotel itself is very inviting and quite beautiful, but that's about it. Checking in literally took a minute. We walked up, the clerk hit a few buttons and handed us the keys. No review of our plans, room charge, deposit or hotel information. So I asked about the total and he said our stay was complimentary. Not a surprise considering we frequent the sister property in Louisiana. We still ended up with multiple charges that took the course of our stay plus a few days here at home to resolve. The casino: nice atmosphere and great selection of games. Definitely not a loose casino. Bring money if you want to play awhile and have drinks. Drink staff is scarce if you see any at all. We finally found a drink person then were shocked to have to pay $10 for 2 beers to a grumpy woman who clearly didn't want to be there. But, the drink staff shows up promptly at 245A to rudely tell you to drink up within a minute or they will throw it away. Apparently, the casino must be cleared of all alcohol by 245A. We were losing money and the staff gave us the impression we were bothering them so we just went up to our room. While we can't do anything about the alcohol laws, it would be helpful and courteous to simply put up a sign at the casino entrance letting you know you have a curfew and a charge for drinks so us visitors aren't blindsided by this ridiculous policy.
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It was my first time going as an adult and my friend and I had a blast. I won a little bit of cash and have a favorite slot machine now. The building is beautiful and the detail of the walls and ceiling we're amazing and beautiful. The staff were very friendly and greeted us with a smile. It was nice to be able to get a drink for free whenever we were thirsty. The only thing I didn't like was how the ATM there cost $6 to withdrawal money. I definitely should've drawn off my money before getting there. There was plenty of parking space and when we left, the car was very easy to find. We had so much fun and I plan on going again really soon!
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Noodle Bar

Decent setup with the new changes that were made as far as the look. But as much as I come, I spend more just to get little next to nothing in return. I don't play with the card because it makes no difference...like what was done to the place but won't be back.
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