I was excelente my server was jean Claudia and we were pleased with her way to handle all the requests, special thank you to her for helping us with my mother 95 year old with many needs
Expensive even by Aruba standards. Food was ok but the service was dreadful. It was a slow week day evening and continually had to search for out waiter.
I found my week and a half stay to be incredibly disappointing. The building looks nice enough from the front. Unfortunately, I got a room directly overlooking the airport in the back and was awoken by 4:00 am dual helicopter landings most every morning. The housekeeping hours seem a bit erratic. One morning I’m woken up at 8:10 to housekeeping banging on my door and the next day they’re knocking on the door at 3:30 in the afternoon. But by far the worst thing about this hotel is the food. Everything was ridiculously overpriced and for the most part disgusting. I had the displeasure of ordering a $28 steak that was ordered rare and delivered well done. The steak also came with mushrooms straight out of a can and some kind of green leaves instead of the asparagus that it’s advertised with. Ultimately, I’ve made the decision to stay at a different hotel next time I’m in the area.
I find this place to have good food moderate prices and lots of service, not much organization to table service sometimes, here is a typical experience is like: take seat some will takes drink order yet another delivers drinks and assures you you server will be rite there, when you need a refill your waitress will show up and take your order and ask if you need refills. Then anyone other than waitress will deliver drinks, then food will come delivered by some one other than waitress, halfway there meal in the middle if bite waitress will materialize just behind you wait for you to take a bite, then ask how things are. You node and splutter but b4 you can swallow server is gone refills as needed by other staff. Your waitress will make final grand appearance with Bill and BIG smile and offer to make change or settle bill however. This all fine but I want to tip the other staff the ones who SEVRVED me not just the one who delivers bill and takes order. The severe suck but the rest of the staff makes up for it.