We recently received news of current cruises being canceled. We will be posting updates as we receive them regarding cruise credit/ rebookings/ perks/ and more. Cruise lines will be sending formal statements regarding the situation and what method they will go about these cancellations and rebookings/ refunds. Refunds should be automatic within 10-15 days.
We will continue to update this blog as we learn more: Last updated- 5/20/2020 at 2:20 pm. (CST)
Thank you for your patience and understanding during these crazy and unprecedented times.
Royal Caribbean Cancellations
To read more: https://www.royalcaribbean.com/cruise-ships/itinerary-updates
Update 5/20/2020 2:20 pm (CST) Royal Caribbean International has extended the suspension of global operations for sailings after consulting with their partners at Cruise Lines International Association and in conjunction with the CDC. Their global suspension has been extended through July 31st, 2020, and with a plan to resume operation on August 1st, 2020
As a result of this change, Royal Caribbean is providing you with a 125% Future Cruise Credit to come back and sail with them on or before April 30th, 2022. Please re-book using your FCC by December 31, 2021.
• This amount will be based on your total cruise fare paid (or Cruisetour, if applicable). And, RCCL giving you a little extra, knowing that this is such a unique circumstance.
• Royal Caribbean will automatically issue you your Future Cruise Credit (FCC) via email. So, there’s nothing for you to do! You can expect to receive your FCC by:
- Monday, April 13th, 2020, if your sail date was on or before April 10th, 2020, or on Ovation of the Seas April 11th, 2020, Radiance March 14th, 2020, Jewel of the Seas March 19th – May 5th, 2020, and all April 2020 Spectrum of the Seas sailings.
- Monday, April 30th, 2020, if your sail date was April 11th – May 11th, 2020, including Alaska sailings departing May 12th – June 30th 2020, Empress of the Seas June 1st, 2020 & June 12th, 2020 sailings, and May 2020 Voyager of the Seas sailings (excluding May 25th, 2020 sailing).
- Friday, May 22nd, 2020, if your sail date was on or after May 12th, 2020.
- Tuesday, June 30th, 2020, if you sail date was between June 12th – July 31st, 2020 (excluding Vision of the Seas June 13th, 2020 and Anthem of the Seas June 20th, 2020 sailings).
Please know, taxes & fees and any RoyalUp upgrades will be automatically refunded. You can expect to see these in 45 days.
Read More: https://www.royalcaribbean.com/cruise-ships/itinerary-updates
Guests Scheduled for an upcoming cruise can choose from these options:
125% Future Cruise Credit or Full Refund
Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.
-This amount will be based on the total cruise fare paid.
-Guests who received a comp cruise
-We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email.
-Please know, if you pre-purchased any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.
Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind.
LIFT AND SHIFT
The "Lift and Shift" program allows guests to move their existing booking to next year, protecting their original price and promotion. Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year. It is not required to rebook on the same ship or ship class. Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible. You can opt to Lift & Shift only one time.
The lift and shift program won't apply to most casino reservations. It is more of a promotion for retail/standard reservations.
Depending on the offer code that was used on a casino reservation will determine the eligibility for this program. Please reach out to your URComped Host to see if your reservation qualifies. Read more about the Lift and shift program here: https://www.royalcaribbean.com/cruise-with-confidence
HAVE FURTHER QUESTIONS REGARDING ROYAL CARIBBEAN CANCELLATIONS- Take a look at our Question and Answer with Royal Caribbean
Celebrity Cruise Line Cancellations
Celebrity Cruise Line will be following along with Royal Caribbean's cancellations:
To read more: https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising
MSC Cruise Line Cancellations
To read more: https://www.msccruisesusa.com/en-us/Cruise-Changes-COVID19.aspx
Update 4/30/2020 at 10:20 am: MSC has canceled sailings from March 14- July 10, 2020.
Guests Scheduled for an upcoming cruise can choose from these options:
125% Future Cruise Credit or Full Refund
Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.
-This amount will be based on the total cruise fare paid.
-Guests who received a comp cruise
-We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email.
-Please know, if you pre-purchased any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.
Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind.
*Please note that the refund may take up to 60 days due to the high volume of this situation.
Virgin Voyages Cancellations
To read more: https://www.virginvoyages.com/Web-Marketing/ahoy/stories/inaugural-season-update-may-2020.html
Virgin Voyages has postponed their sailings through October 15th, 2020, which Sailors will be notified about on Thursday, May 21. As of right now, their first sailing is planned for October 16th, 2020, and they’ve rescheduled Richard’s Birthday Bash sailing for July 14th, 2021. This sailing will still be a once in a lifetime experience for us to have fun, while also continuing our tradition of doing business for good.
If you were booked/ comped on one of the canceled sailings through URComped, you can transfer your same stateroom sailing to any Virgin Sailing through March 2021. https://urcomped.com/offer/details/44720/virgin-voyages-2020-sailings/
Bahamas Paradise Cancellations
Update 4/25/2020 1:58pm (CST)
Bahamas Paradise has extended its suspension of all future sailings. Grand Celebration will resume sailing on June 13, 2020. Grand Classica will resume sailing on July 10, 2020.
All guests affected by this suspension will receive an automatic future cruise credit:
- Equal to 125% of your previously booked ticket
- Valid towards any future sailing through December 31, 2021
- Promotional offers, pre-purchased amenities and add on packages are price-protected and may be used on your future sailing.
You also have the option to cancel for 100% refund for canceled sailings due to the suspension.
Cancellation/change update for Bahamas Paradise reservations:
The company has also updated its cancellation policy for travelers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:
Cruise passengers traveling in 30 days or less may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise passengers traveling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit.
To read more: https://www.bahamasparadisecruise.com/press-room/bahamas-paradise-cruise-line-to-resume-sailings-on-june-13th/
Crystal Cruises Cancellations
To Read More: https://www.crystalcruises.com/corona-virus-health-advisory/breaking-news
