Posts Tagged with #California Hotel & Casino

Enjoyable, great food, nice staff, clean room
Read More..

Blog Post

Casino Comp Questions with Craig Vol. 5

Why doesn't URComped work with Carnival?

We don't have a contract with them currently. We work with a couple of their sister brands, Princess and Holland America. Carnival has a huge database already, because a lot of people take their first cruise with them, because they have a lot of shorter cruises and a lot of ports. Maybe they feel like they don't need more players at the moment, but we know some good people who work there, and maybe someday we will work with Carnival.

If I am active with Royal, when can I book a Royal Caribbean cruise through URComped?

If we booked you on your first cruise with Royal Caribbean, which I'd say is most of our customers, then you don't need to worry about this. We're going to be able to book you as many times as you want. But, if you use you have a direct relationship with Royal, we can book you on a cruise 12 months from your last sail date with Royal. Read More!

My casino only gives me land based and airfare offers. Will that count towards URComped?

Absolutely! Any offer you have will help you with URComped and get you comped on your first trip. If you have an offer from a different cruise line, that's usually the best. We are going to use your offers to the best of our ability to get you a COMP. 

Can kids get comped on Royal Caribbean?

It is typically true that Royal Caribbean won't comp children. Generally all the comps are a comp for two adults. If it's one adult and one child, typically they would just comp the adult. Obviously, there's exceptions for huge players, in which they'll probably comp the child. If it's your first trip on Royal Caribbean, and we're getting the comp for you, they would ask the child to be paid for. But, once you establish your play with Royal Caribbean, there's obviously exceptions for really big players. That's the marching orders we've been given, because the casino doesn't want to comp somebody that's not a gambler.

What kinds of offers can I upload to URComped?

If you have taken a trip with URComped, then the offers uploaded don't really matter anymore. Once you take a trip, then we have real play data that your offers from us are going to be based on. Your offers will go up or go down based on the average of your past few trips.

If you haven't taken your first trip through URComped, then what we do to qualify you and prove to our casino partners that you're a player, is we look at the offers that you upload to your account. With our emphasis being much more cruise focused, we look more at cruise offers than offers from land based casinos. At this point, you can upload any kind of offer you've received - Free play, Cruise offers, Land Based Casino offers. We can accept them and get the best offer we can for you.

Will my URComped offers change if I receive a certificate from my land based casino?

URComped would not know that you got that certificate, so it would be a good idea to send it to us. Sometimes people think that because they send us an offer, then we've got access to that all their offers from that casino. If you receive a cruise or any other type of certificate, definitely send it to us, because that could unlock new offers for you from URComped. If you have not bee on a URComped trip, send them in, and potentially it could unlock something better, especially if it is a cruise offer. 

What Vegas Casinos does URComped work with?

From a contract perspective, we work with a lot: The Venetian, Palazzo, the SLS, which is under new ownership and is light years better than it was even a year ago, all the Caesars properties, the Cosmo, the M Resort, Golden Nugget Downtown, the Boyd properties Downtown, and the Orleans off the strip. We have a lot of partners in Vegas, but we don't actively promote them.

Moving forwards that, especially with M resorts. Once you've taken a trip with URComped on a cruise or at one of our Caribbean properties we we are actively promoting, then you can ask your URComped host, "I'm thinking about going to Vegas, can you set me up?"  Based on your level of play and what you are interested in, we will put you at the casino that's the best fit. (Golden Nugget is always an option.)

Definitely, by Quarter 4, we should have a lot more Vegas offers. For now, if you taken a URComped trip, you can ask your host about Vegas.

Not sure what URComped is?

URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (ITS FREE) upload offers that you've received from either land based casinos or cruise lines to see what NEW COMPS you qualify for! 

Read More..

Blog Post

Casino Comp Questions with Craig Vol 2.

Can 2 Members of the Same Household Book 2 Certificates on the Same Cruise?

Let's say a player receives either an annual free cruise (tier benefit), for up to eight days, or an onboard certificate, earned from play during a cruise. Can two members of the same household book two different cabins on the same sailing? The certificate says that you can't book two cabins on the same cruise.

But! The new policy is that, if we ask, they can override that and give you two different cabins. The official policy is you CAN book two different cabins with your separate certificates, BUT you and the other household member have to stay in the two different cabins booked under your name. If the ship finds out that you are not actually sleeping in the cabin that your certificate covered, they could reverse the comp on the cabin you didn't stay in.

We are not sure exactly how the ship could enforce that or find out... It seems a little difficult.

The point is, you can book both certificates as long as you stay in the separate cabins that YOUR certificate covered. 

Does URCOmped work with Casinos in Las Vegas?

Yes! We currently work with Main Street Station, Golden Nugget, and The California. We currently have an event planned at Main Street Station, in downtown Las Vegas, June 6 - 9, 2019. We will have a cocktail reception, a beer tasting at the Main Street Station Brewery, a private craps table, and Steve "Heavy" Haltom will be there! 

What length is my anticipated bankroll for?

Several members have asked: When I say my bankroll, is that for a 7 day cruise? 

When you sign up for URComped, the prompt question asks, "If you took a 7 day cruise, what would your bankroll be?"

BUT! If you are requesting a 5 day cruise, you can state what your bankroll would be for that five day cruise. Ask yourself, "what is my loss limit? What is the most I'll spend in the casino playing?"

We have to be as transparent as possible with the cruise lines and they want to know what level of players they are getting. So bankroll is the budget for whatever length of cruise (or stay) you are planning on going on.

Be sure to state bankroll as accurately as possible. What could get a player suppressed from URComped offers is saying they have a high bankroll and then not playing close to that level. 

How do shorter or longer cruises affect your rate of play?

There are 2 key measures for how offers are calculated. URComped will qualify you based on which of the two is higher in order to get you the best offer possible.

1. Average Daily Theoretical (ADT)

2. Average Trip Theoretical (ATT)

A player's average daily play should be consistent, or maybe even higher on a shorter cruise (so you can use ADT to qualify) or if you tend to do longer trips, your average trip play is going to be higher.

Taking shorter or longer cruises shouldn't affect your rate of play as long as you play as consistent on your shorter trip or even a little bit more on a per day basis.

We treat Bahamas Paradise differently from other cruise lines, since those cruises are such a short trip. They are treated similarly to a land based casino trip, so it won't affect your cruise offers.

Does URComped have plans to work with Norwegian Cruise Lines?

Possibly, we've had some contract negotiations with Norwegian Cruise Line, and we've gone back and forth.

URComped did work with NCL in the past, and we may work them in the future.

URComped CEO, Craig Shacklett used to work on Norwegian Cruise Line as a casino host.

For now, URComped's partners are Celebrity Cruise Line, Royal Caribbean, MSC, Princess Cruise Line, Holland America, Bahamas Paradise and a handful of Caribbean casinos that you have to check out! Paradisus Palma Real is spectacular, all inclusive, on the beach, and has an amazing golf course. Check out our Caribbean Casinos!

How far out does URComped have sailings?

Right now, the furthest out URComped goes is 13/14 months (with the exception of a meet-up cruise).

Casinos do not like to offer sailings that far out, because a lot of gambling is done with discretionary income. So much can change to someone's assets over 2 years. A person's business could go under, someone could lose a job, or something else could change someone's financial ability to play in the casino. 

Cruise Lines initially limited URComped to only booking 3-6 months out. Thankfully, as we built our reputation, we're now able to book 13-14 months out.

Not sure what URComped is?

URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP! (ITS FREE) -upload offers that you've received from either land based casinos or cruise lines to see what NEW COMPS you qualify for! 

Read More..

Stopped on the way home from shaver lake to try the Buffet.. did not disappoint. Hi by won 100 off 20 in a few minutes 😉 definitely will be back without kids for a date night sometime soon :)
Read More..

Clean, comfortable rooms and excellent customer service. The coyote grill has reasonable prices and generous portions. Lots of gambling options, check out the bingo. It also features non smoking gambling areas. Didn't use beautiful pool or spa. But, it looks very inviting. Movie theater and bowling, lots of food options. They treated our group great. It seem like the employees really like their jobs.
Read More..

A couple good restaurants, pretty solid buffet. Always good live music in a few different venues around the casino. There new family fun center is pretty awesome. Can't wait to try the bowling alley and movie theatre, they look incredible.
Read More..

Rooms are great very clean casino is very nice great games food is good love every aspect of this resort. Good parking fun games everyone is very nice! Would definitely recommend you to come here.
Read More..

Good food at the buffet. Decent games to choose from. Music acts around the casino were good. The room was good but the towels are rougher than sandpaper. Don't rub too hard you will leave skin behind. Overall pretty good.
Read More..

This a casino with loads to offer. Huge Bingo room, great cafe with Starbucks in the hotel lobby, restaurant with great food and prices you can afford. A large buffet. A whole new array of slots and pretty good air quality considering smoking is allowed. Also has a smoke free zone, free soft drinks tea and water.
Read More..

Overall a nice place. Dress warm, they keep the casino floor very cool and some seats may have a 20mph fan blowing down on you. Ample friendly staff and security. You can win here, the machines play fair. $10 blackjack tables even on weekend nights. Good food, and a decent players club comp program too.
Read More..