Posts Tagged with #Caribbean Casino and Gaming Corporation Santiago Planned
seria el ultimo hotel que volveria.muy poca atencion al cliente. Los banos son pesimo y por la noche ni agua para banarse. El desayuno malisimo calientan lo que sobro del dia anterior.
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Neat hotel in the center of Santiago
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Facility needs attention on the room aspect small details such as blown bulbs and total freshness of the facility.. the lobby has potential to be more comfortable as no ac and no background music to have that grand ambience. Staff is awsome and very accommodating best ever. They make the difference all around.
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..phone to call reception not working hair dryer not working ...not even a bar of soap in the bathroom ... clean but very tired hotel rooms shame they didn't spend on rooms instead of reception area
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Clean, quiet atmosphere. Great breakfast!,
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hotel is located in center of city, in the mornings Hotel offers free and relatively rich breakfast from 7:00 to 10: 30. Room service did not replace all bed shits it appears they only fix around the room. Otel restaurant is not easily accessible. i tried to place an order they didnt have what they listedon menu. They make mistake still sent half order that I didn't mean to order as they didn't have what i wanted to order. I tried to explain it to front desk and person who attempted to deliver food. both were not helpful and rude. Front desk did not speak English which made matter worse. They charged me 680 posses for an order that i didn't receive. (Parmesan chicken which normally cost half of that price) . They demanded the payment anyway. It appeared about more than half of customers were English spoken people yet staff at night did not speak any English.
Also they did not carry any dollars although they accept dollars. Staff at front desk didnt seem to care about their customers.
Internet works very well in all floors without any password. price varies for each customers. Online advertised prices usually starts with $90 .
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The bathroom was a mess because the shower have trouble, even the hot water fail a lot. And the water pressure was very poor.
We couldn't iron the clothes, because there was no iron on the room.
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I had a great experience...everything was up to standard...very classy ...just love the mini bar inside of the room...comfortable beds ..very spacious rooms ...in a nushell...elegante
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Good hotel for the price. Central to everything.
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