Posts Tagged with #Smokey B's Grill

Smokey B's Grill

We had fun playing the slot machines. But the people who work here are rude and slow. Gift shop kept making us wait to check out as she took others coffee orders and checked them out? Why not finish with the guest you are waiting on? Then the buffet was a joke. Filthy dining room, 45 minute wait for our drinks. We had to find our own silverware. To be honest I felt like I was being discriminated several times. Maybe we were too white for the place? Sounds strange, but true.... Sadly.
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Smokey B's Grill

Stayed there on our trip to visit Carlsbad Caverns. We were upgraded to a balcony suit free of charge upon our check in. The room was wonderful and it gave our two year old room to run around. Staff was friendly, and I love the addition of the coffee shop in the lobby.
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Smokey B's Grill

If it weren't for Paige at the front desk this would easily be a 1 star review. We bought an all inclusive package that included 3 meals a day at the buffet, ski rentals, and lift tickets. When we arrived we were told that their printer was down so they couldn't print our lift tickets and we were given vouchers for everything, including meals . The dinner vouchers were for $150 for four people. The buffet on Friday night was $19.99 a person yet we were told at the restaurant that we couldn't use our voucher on seafood night. $150 could not be used for an $80 ticket??? After asking Paige she told us that the voucher was indeed accepted but we had already ordered food from somewhere else. We asked for a refund or any kind of compensation but were denied. The service in the casino, all restaurants, and in general was very poor. The people were very rude and acted like we were inconveniencing them. The package we bought was $2000 and we were treated terribly. Do not stay here. Thank you Paige for being great and doing everything you could for us. You are a shining star in a poorly ran resort.
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Smokey B's Grill

A wonderful stay. Majestic views, exceptionally clean grounds and rooms. Plenty of things to do on the grounds. A helpful staff that makes the stay even more enjoyable. My wife and I were worried that a casino that allows smoking would carry that smell to other places in the resort. To our surprise, whatever ventilation system they use keeps the smoking smell only in that area, even in the adjacent hall you cannot smell the smoke, even leaving the casino, our clothes did not smell like smoke. Makes the experience that much better. The food at Wendell's was exceptional. This was one of the best stays I have ever been at and my wife and I will be returning in the future. Book early and often when you visit New Mexico.
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Smokey B's Grill

amazing place! the location is stellar!! the restaurants were delicious but I highly recommend getting reservations if you plan to eat at Broken Arrow or Wendell’s. Broken Arrow had over 70 beers on tap and the food was good as well. The hotel itself was great. Our room had a lake view and wonderful little balcony. We had a great snow while we were there which made for good sledding! Also, definitely recommend the zip line. The drive up was a little daunting but the view and ride were both SO AMAZING!
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Smokey B's Grill

Decent rooms, would have been nice to have a blow dryer in bathroom and a larger mini refrigerator. Small Keurig in the room is awesome. Swimming pool is nicely heated, however max depth is 5ft. Jacuzzi is really beautiful and large. Hiking trails nearby are wonderful with exercise bars throughout the trail. Scenery by the waterfront in back of casino is great. They offer zip lining and occasional events on the lawn. Check in was somewhat long since they seemed to have been understaffed. Overall, resort is a nice little getaway. Highly suggest going out and enjoying different kinds of wildlife and miniature town.
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Smokey B's Grill

Absolutely Gorgeous facility. Beautiful lake with a nice golf course. Great food and a good sized casino. Helpful staff and very nice rooms. Also you are in the mountains which is in the 60s in the middle of summer. Wonderful
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Smokey B's Grill

This casino is very nice with plenty of slot machines and card tables. I love the lake in which you can rent paddle boats. There is a zip line and a playground next to the lake too. Inside the casino you can find restaurants and bars with different types of food and a kids game room. The hotel rooms have comfortable beds and are very clean. You can also use the pool if your staying at the hotel. It's a lovely place to spend a weekend at.
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Smokey B's Grill

Starting with our airport shuttle service ending with them holding our luggage after checkout for our evening flight. This hotel is always great. they have remodeled. The staff is friendly and courteous. Clean updated rooms with lots of space for hanging out. Conference rooms are as cozy as you need them to be. There are some smaller rooms or a great big room depending on your needs. Breakfast and Dinner was provided through our conference, I liked their quiches and fresh fruit. They also provided snacks throughout our stay, coffee, tea, cakes. There is a farmers market on Saturday mornings right across the street on the Capitol lawn.
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Smokey B's Grill

Beautiful view of the lake. Amazing staff. Clean rooms that smell nice. The buffet is amazing. And close to shopping places. Literally 3 miles away. And did I mention the casino.....like right there
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