Posts Tagged with #Cruises
Blog Post
Casino Comp Questions with Craig Vol 19.
December 2020 Cruises Canceled
Everybody that had something booked in December now has to rebook it. The options depend on the cruise line. So with Royal Caribbean, they came up with a new offer that you would have received in an email from URComped. If you don't see it, then check your spam folder. If you had free play on your December cruise, that will not roll over because it was directly affiliated with the previous offer you booked your December 2020 cruise on.
For Celebrity Cruise Line, you would have received an email with a list of sailings to choose from to rebook. Reply to the email and let your URComped host know which sailing you would like.
With MSC Cruises, If you want to rebook, you need to move fast while those reservations are still open. They could close at any time and your reservation will automatically be refunded. We can switch you to any comparable sailing in 2021. The only small caveat is if you want to book a holiday sailing in 2021 there is a surcharge that they didn't have in 2020.
Are simulated sailings going to happen?
With the new CDC order that came out, the cruise lines have to do a number of simulated sailings before normal passengers can start sailing. It is essentially a run-through or practice cruise. Several people are asking if they can volunteer to be on the simulated sailings. And that's something that I'll definitely ask our contacts because I think it'd be fun. I'd love to see what they're planning on doing. It really hasn't been that long since the CDC released that document, so the cruise lines are still working through exactly how they're going to go live. So stay tuned...
How do casino comps at Hard Rock Punta Cana work?
Hard Rock Punta Cana is one of our new partner casinos. They do have a higher criterion being that they are all-inclusive. They ask players to set up a bankroll, whether it be a credit line or wire money ahead of time or do something to establish when you arrive that you have funds to play with, because it is not within the United States. In Las Vegas, you're in the United States and it is easy to access funds. Whereas overseas, some banks are different. They don't want to offer all this comp stuff to a player who ends up not being able to access funds and don't play. So casinos in the Caribbean and overseas tend to ask for more assurances upfront that there's going to be a bankroll.
So with hard rock Punta Cana you'll get a discount casino rate, and then based on your play on the trip, they will comp on the back end. They have, they have an equation that they go off of. It's gonna be a great deal, all-inclusive, and then at the end of the trip, they will review based on how much you played, you'll get additional comps off that home to celebrate.
Not sure what URComped is?
URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (IT'S FREE) upload offers that you've received from either land-based casinos or cruise lines to see what NEW COMPS you qualify for!
Blog Post
Casino Comp Questions with Craig Vol 18.
Celebrity Cruise Line Pricing Update
We just updated the Celebrity Cruise Line prices on the website, because we realized some of the pricing in the last few weeks was way higher than it was supposed to be. We are always going to give URComped members the best pricing out there. Ideally, it's comped, or if its not comped, heavily discounted. Some of our cruise line partners give us prices per person and others give price us per cabin, and we mass upload the pricing in that way, and it was accidentally switched this last time around. BUT NOW that has been fixed. So check the pricing again, because there are more comps and the prices are better.
Does URComped honor Caesars Rewards Benefits when booking?
Yes. So if you are a Caesars' member and receive their tier status benefits, URComped will honor any benefits when booking through us.
Can URComped book at any Caesars properties?
Yes and no. We're focused on a handful of Caesars properties right now and that is Caesars Palace Las Vegas, Flamingo in Vegas, Harrah's Lake Tahoe, and Harrah's New Orleans. Through our contract with Caesars, we have connections everywhere, but it's not something we will advertise on the website. We recommend those properties because we have a stronger relationship with them.
Not sure what URComped is?
URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (IT'S FREE) upload offers that you've received from either land-based casinos or cruise lines to see what NEW COMPS you qualify for!
Blog Post
MSC 2021 Meetup with URComped
URComped CEO, Craig Shacklett, sits with MSC Cruises' Head of Player Development, Neil Gumbs, to talk about URComped's MSC Meetup 2021, MSC becoming the first cruise line to sail after the ban and new MSC updates.
MSC Steps out
After, what seemed like, endless months of not being able to sail at all, MSC Cruise Line is now the first major cruise line to be back sailing in the Mediterranean. They devised new health and safety protocols and ensured that all policies and procedures were put into place. Once they got the green light from the Italian government on August 15, 2020, their confidence level increased about getting back in the sea.
The MSC Grandiosa set sail on August 16, 2020. Within the Mediterranean, MSC has multiple embarkation ports meaning guests get onboard as the cruise continues. While the Grandiosa was in Civitavecchia, Rome more passengers joined the cruise as well as the other ports of call: Genoa and Naples, Italy.
MSC is continuing to add more ships in the water including the MSC Magnifica which will sail from Bari, Italy, on August 29, 2020 and take its passengers to Athens, Greece. They expect this cruise to follow the Grandiosa in being a complete success.
MSC Health Protocols
MSC has gone above and beyond to ensure their guests feel safe and comfortable onboard. On top of all the intense cleaning, any guests that are sailing will go through a rigorous screening before they can get on the ship. The screening includes a temperature check, a questionnaire, and a rapid COVID test. Social distancing is implemented as well as masks being worn onboard.
URComped Meetup on the MSC Meravigila
URComped has had an amazing relationship with MSC Cruise Line. We have scheduled an MSC Meetup Cruise onboard the gorgeous Meraviglia for July 10, 2021. It will be a 7- night cruise leaving from Miami. With stops in San Juan, St. Thomas, the Dominican Republic, and MSC's new private island Ocean Cay Marine Reserve, this cruise will be unforgettable. There will be cocktail parties, nightly raffles, a slot pull and other special events just for URComped members.
URComped CEO, Craig Shacklett, and MSC's Head of Player Development, Neil Gumbs, plan to be onboard to host this fantastic cruise. The two have hosted one of URComped's record-breaking meetups onboard the MSC Armonia 2019 New Years Cruise to Cuba. There were tons of URComped members onboard. The energy was phenomenal and the casino atmosphere was out of this world.
MSC Updates
In other news, MSC is relocating the MSC Seaside to Port Canaveral! This will be a new addition to MSC's homeports in the USA. They are planning to start regular three and four-day sailings from Port Canaveral to add shorter itinerary options, which will include a stop at Ocean Cay Marine Reserve. The beautiful MSC Seaside is massive and will also do seven-night cruises as well. MSC's casino has a great selection of slot machines, table games, and some of the best-looking casino floors in the industry. The casino is thoroughly taken care of and there have been some exciting jackpots. Because MSC is a European based cruise line, they run on an honor system meaning... If you hit a jackpot, it is up to you to report it to the IRS.
Join the MSC Meetup July 10, 2020 on MSC Meraviglia
Blog Post
Royal Caribbean Recent Suspension
Royal Caribbean has extended their cruise suspension through November 30, 2020, and announced they'd resume sailing on December 1.
Royal Caribbean guests whose sailings are affected by this recent change (sailings from November 1- November 30) have a few options.
1. Future Cruise Credit (Brand Policy)- Guests may choose to have any paid cruise fare (upgrades) as 125% FCC. If a guest would like to take the FCC option, no action is needed from you or the guest. FCC will be generated on or before November 4, 2020. If the guest would like to utilize their FCC on another cruise, and their FCC has not been generated yet, please reach out to your URComped host. Must book before or on December 31, 2021, and sail by April 30, 2022. Taxes and fees, as well as any pre-purchased amenities or onboard packages, will be automatically refunded to the original form of payment within 45 days from the cancellation date.
2. Refund (Brand Policy)- Guests may choose to have 100% of their cruise fare refunded to their original form of payment. The guest may follow the link in the email they received to request their refund. Must make this request before or on December 31, 2020. As a reminder – refunds may take approximately 45 days after the submission to process. There is no need to rush on deciding — the 125% Future Cruise Credit will remain active until the refund request is submitted, at which time it will be deactivated.
Blog Post
Cruise Line Refunds
Royal Caribbean Refunds for Global Sailing Suspension
If you only paid port fees and taxes- Port fees and taxes auto refund 30 -45 days of your sail date.
If you paid cruise fair- Tell your URComped host you are wanting a refund instead of FCC before 6/30/2020. You can also submit your refund request direct if you prefer by clicking here. Port fees and taxes auto refund 30 -45 days of your sail date.
Royal Caribbean has an overwhelming amount of refunds to process and it is taking longer than expected. You can expect to receive a refund within 30-45 days of your sail date. This is the most recent time frame that we have been given (as of 6/10/20). The refund could be issued sooner but due to the high volume to get through it will probably be closer to the timeframe mentioned above. We appreciate your patience and understanding. If you have any questions regarding your specific URComped canceled booking, please message your URComped host: Call/text: 972-788-1785 Email: host@ib.urcomped.com
Celebrity Refunds for Global Sailing Suspension
If you only paid port fees and taxes- Port fees and taxes auto refund 30 -45 days of your sail date.
If you paid cruise fair- Tell your URComped host you are wanting a refund instead of FCC before 6/30/2020. Port fees and taxes auto refund 30 -45 days of your sail date. Depending on how you paid (directly to Celebrity or to URComped) will determine who your refund comes from. If paid to URComped, once we receive your refund from Celebrity, that will be issued back to you.
You can expect to receive a refund within 30-60 days of your sail date. This is the most recent time frame that we have been given (as of 6/10/20). The refund could be issued sooner as they are striving to issue refunds within 30-60 days from the cancelation date but due to the high volume to get through it will probably be closer to the timeframe mentioned above. Since you paid through us and we were charged by the cruise line the refund will be issued to us first then we will process the refund to you within our system. If you have any questions regarding your specific URComped canceled booking, please message your URComped host: Call/text: 972-788-1785 Email: host@ib.urcomped.com
MSC Refunds for Global Sailing Suspension
If you only paid Deposit- Deposit will be refunded. You can expect to receive a refund within 30-60 days of your sail date.
If you paid cruise fair- Tell your URComped host you are wanting a refund instead of FCC
You can expect to receive a refund within 30-60 days of your sail date. This is the most recent time frame that we have been given (as of 6/10/20). The refund could be issued sooner as they are striving to issue refunds within 30-60 days from the cancelation date but due to the high volume to get through it will probably be closer to the timeframe mentioned above. Since you paid through us and we were charged by the cruise line the refund will be issued to us first then we will process the refund to you within our system. If you have any questions regarding your specific URComped canceled booking, please message your URComped host: Call/text: 972-788-1785 Email: host@ib.urcomped.com
We have been a number of MSC cruises. They are clean and well organized. They have great entertainment
URComped