Posts Tagged with #The Grove
Worst apartment living experience I’ve had in my life. I’m going to keep it short and simple or else I would be typing all day. The front desk is ran by college kids so any time you call expect an attitude and to be on the phone for ten plus minutes without getting the answer to your question because nobody knows anything. If you want to have a guest over without getting towed you better park in a guest parking spot to hold it for them because there’s only like fifteen of those in the entire parking lot. Oh yeah don’t let the “gated community” fool you, the gates are open more than they are closed and half of the fences around the perimeter are torn down from people jumping over them and nobody fixing them. Tons of hidden fees and the maintenance guys have no clue what they are doing and will leave you telling you the problem is fixed but it’s still the same exact way it was. I have never had to write a review about a apartment complex but I just wanted to give you guys a fair warning, do not live here.
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I moved here fall of 2017 when it was still Carolina Cove. My experience here as Carolina Cove was horrendous, so I was happy to see that the property was under new management at the end of fall semester/beginning of spring semester. However, I have not seen improvement in the management. I see great improvements in the property itself such as new flooring, redoing the parking lot and cleaning the facility. The new manager has absolutely no place working in a customer service company WHATSOEVER! As a waitress I am well aware of what quality customer service looks like. I have come to speak with the manager, Lilly, several times about serious concerns pertaining to my roommate situation and my pets. Both times she looked at me with a stone cold face showing no sympathy or concern. After my floors had been redone maintained had come into my apartment unannounced while I was not home and locked my bedroom doors and my two roommates doors who do not live there anymore. My things were still in the bedrooms from being moved during the floors being worked on and my cats were locked in my room away from their food and water in the living room. Aside from this, the gates never work and hot tub hasn’t worked since I moved in. I am extremely disappointed in the change of management. It is ran by kids at the office, maintance is rude, and everything is always breaking. Please save yourself the money and do not live here when there are other much nicer places to live at similar pricing.
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HORRIBLE PLACE TO LIVE!! do not waste your money and time living here.The staff is horrible especially maintenance. The District managers are rude. The property has dog poop everywhere all the time as well as trash and broken glass. if you put in a maintaince request it will take 3 months before they get to you. do not go for what the people in the office say, come speak to actual residents before you sign a lease for the worst place to live in Wilmington.
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I love this place super nice guys in the office always smiling
Thank you Aspire for this wonderful year i'm going to miss it !
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I want to tell everyone that Aspire Apartments (formerly Carolina Cove) has been a great place for my son to live for his last year at UNCW. And the management there has shown they are willing to work with residents when needed. Back when I signed the lease with the apartments I failed to pick up on that it ended on April 30,2018 (my bad) and not May 9,2018. I had assumed for the 9 month lease that it would run from his move in date of Aug 9. However, when he went to the office to inquire about extending it he was initially told it could not be. Well I called and asked to speak to a manager and got Evan on the phone. What a pleasure to speak with this person. He was professional, polite and listened to my situation of my son and that he needed at least 1 more week to finish finals and then graduate. He took a look at things and gladly extended my son's lease for the few extra days that was needed. This has taken a huge concern off my shoulders and for my son too since now he will not have to crash on someone's floor the week of finals. All I can say is thank you to Evan and to the management there. They are great to work with.
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I am a freshman in college and new to the Wilmington area. Deciding to live at Carolina Cove was the best decision I made! Its a very friendly community along with a big pool, 24 hour fitness and printing/study room in the club house. Carolina Cove is very involved with the community, they always host fun events for residents to interact with one another. The maintenance team is very friendly and helpful with anything you may need! I will definitely be renewing my lease here for next year!
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Worst dining experience ever. The toilet must have clogged halfway through our meal (of course the server sat us near the bathroom....) and all we could smell was sewage. Their salmon was prepared perfectly though, and the food arrived very quickly.
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Fantastic housing for the price their asking. If you enjoy an energetic environment and don't want to continue dealing with Dorm life this is the place for you. There is always somthing fun to do on the weekends and most people within the complex get along with each other well. The employees at the front desk are extremely forgiving of fines and expect college students to act like college students. The only complaints I've heard from people is that there own roommates are irresponsible and cause both parties to have to pay fines. You won't regret moving here
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DO NOT LIVE HERE. One of the main reasons I choose to live here was the scenery and gated community aspect. BUT DO NOT BE FOOLED. This place is a complete joke, ran by college students and maybe 2 adults. There are instances where eggs are thrown at my neighbors door, people stealing door mats and wreaths, glass bottles everywhere, and much more. If you want to live with a bunch of animals then this is the perfect place for you. They say they have "security" but no one is there when people come and trash the place. My personal vehicle has been messed up due to the "pranks" that go on around here. These people do not care about what happens to their residents and you literally pay so much money and they take advantage of the fact that most of these kids have mommy and daddy to pay for everything so they charge unnecessary fees and expect you to pay. These people are UNPROFESSIONAL and I am moving out as soon as my lease it up.
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