The stars I have given are for the beautiful bedroom and facilities including location. However, apart from the private pool bar and the themed restaurants where the service is friendly and they are very attentive, the service from the main restaurants is very poor. We were always offered water with our meal however on numerous occasions we were ignored by the waiter offering and bringing the other drinks, even to the extent of him going round the other tables around us and completely ignoring us. When this has happened before we have had to call him over, which, by the look on his face, was not well received!!! However last night I just couldn’t be bothered to beg for drinks anymore and we just ate quickly and went to the bar where we ordered enough drinks to last us until the bar shut as the service is so slow, albeit with a smile (usually). I hope that the hotel really read these reviews as the previous replies to them appear to be completely generic rather than individually written