We found the person at the hotel desk to be very helpful and courteous, not like what some other people are saying on the web. The casino is on the smoky side, but there is a large non-smoking room in the back and another non-smoking area nearby. The other reviews are right that to get to the buffet you would have to take the kids right through the casino. I found the machines to be loose because I was able to win $86 out of the $100 free play offer. The wife got $200 out of her $150 offer. The hotel rooms are very nice although the TV station list is pretty short.