Staff was nice, except the housekeeping. As i was trying to rest all i could hear was them talking about other employees in the hall. Horrible language. The room was not clean, sheets had holes, there were spots all over the mirror, toenails on the floor and the toilet was dirty. Room had an awful smell, and the remote did not work. When i left i forgot seceral items, including a necklace. When i called back it was nowhere to be found and they seemed to not care to find it. They definitely need to monitor their housekeepers more. One told me she was an inmate in prison!