Posts Tagged with #Kewadin St. Ignace
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Can you say price gouging! We paid $160 per room for 4 rooms. For that price, I expect a decent updated room. This was so not the case. The old a/c unit dripped condensation inside and soaked our stuff on the table below it. The windows were dirty, the walls needed to be painted. From a distance, the outside looks nice. I've stayed in different hotels in St. Ignace the past few years and have gotten what I paid for. This was not the case.
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My family and I, including our dog, absolutely adore this place. We went for travels without anything planned and this was a great location. We have a sliding glass door that walks out to a lawn and looks out to the water. Great size room for the price also! We started at the north end of spruce building.
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We stayed for a week in July 2018. We had room 142 in the Spruce building. It had two queen beds and a pullout sofa. The room had a mini fridge and microwave. If you're looking for a fancy hotel, you'll probably be disappointed. If you're looking for a an affordable resort with a nice outdoor area, plenty of amenities (especially to keep the kids busy), and free breakfast, you'll be as satisfied as we were. Yes, some things are a bit dated, but everything is well maintained and functional. This is a family owened business so you'll feel good about supporting them. You see the owners (I presume,), around the property checking on things. From what I saw, they treat their employees well too.
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Worse experience ever! The room was not what we were told we booked, jack and Jill share a bathroom??? They don't tell you that you also have to share the TV and towels! They gave us 2 towels for 4 people and a half a roll of toilet paper. Jill's room is nice with bedside tables and a flat screen TV, Jacks room has a bed and that's it? No side tables, no TV just a bed! , when I went to the front desk to complain the manager literally raised his hand as if he was going to slam it on the desk, then proceeded to Scream at me "IF YOU DON'T LIKE IT GO SOMEWHERE ELSE, I WILL BOOK IT AGAIN". When I asked to talk to his boss, the BOSS said "I spoke to my staff who were there and there was no wrong doing on our part" Never again!!! Stay away!!!
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Love this place. Reasonable prices. Right off the highway. Clean, comfortable, very cozy inside. We had a room with a jacuzzi tub for a great rate. Definitely a recommend. And the staff is fabulous!!!
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My wife and I liked the building and thought it was a cute casino with almost all of the staff being polite and having a smile on their face. All except one belligerent security guard which ruined our experience.
I didn't notice her name but a young female security guard with short black hair approached us after we gambled for a while and were looking at a menu outside a restaurant to buy some food around 9:00 p.m.
She walked up to us out of the blue while we were talking about the items on the menu and interrupted our conversation mid sentence to demand that we give her our ID's ( My wife and I are 33 and 36 so we don't look like we are underage). I am sure that I gave her a strange look because I was amazed of how extremely rude of a gesture that was but I didn't say anything, we just handed her our id's. Then said in a very firm voice 'how old are you?' While she tried to stare at me in an intimidating manner. I said 'excuse me?' She then said it one more time and emphasized each word 'how old are you?' I told her 36 and she also rudely asked my wife. After my wife answered the only word she said was 'okay' and handed our id's back and walked away.
I would expect this kind of treatment if I were in prison and I was a problem for the guards there but for a security guard at a casino ,where you want people to come enjoy themselves and gamble, that was ridiculous. I talked to other staff during my visit and everyone else was great though.
I would not return until I was assured that this girl was no longer working there and I was told that they had properly had their security trained for a casino and not a prison full of inmates. I recommend that others skip this place until they can have their staff properly trained. It's funny how one person can ruin a whole experience
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Such a fun place. The casino is not huge but it's definitely enough to have fun! It also was hosting a beautiful wedding reception while we were there.
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It's a smaller casino, but extremely clean. We got the Italian grinder from the deli to split. They have large portions and are extremely delicious. Sign up for their player's card. Would recommend!
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They have nice pool that has a well regulated temperature. The rooms have a nice amount of space and enough outlets for anything you need. The beds are great and the entire casino is smoke free.
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