Posts Tagged with #Matum Hotel & Casino Diamante
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Best hotel and casino next to the hotel they have a place call mr. Liquor
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My experience with the hotel was not a good one, there was a leak in my room, from the ceiling ,TV was not working, and some water bug in the bathroom. Breakfast was the only good thing.
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A very nice place with a sweet staff. I would definitely return for another stay.
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Had a bad experience in January 2018. The desk worker (Emanuel) try hustling for $25. I booked a junior suite dor 2 people and he was didnt want to let my friend upstairs. He tried charging him $25 to go back to the room he was staying at. Another friend of mines try visiting me in my room which i gave authorization so he could go upstairs for 5 minutes cause we was going to eat in a restaurant he denied my friend to go upstairs. He was charging him $25. He was telling my friend to pay Everything else was great. The room, the view , the food. Only bad experience was with Emanuel . Wont ever stay there if hes working. I complained to the ladies when i was checking out and they agreed with me. They said he was wrong.
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The most Traditional Hotel in Santiago also a Historic Place close to the Monument Area. During the Years I know the Hotel Matum there have been many changes . The Pool area last Time I have been there still looked really crappy, this since Years. Some Years ago they renovadet the gran Salon an Event place finaly the way it has to be. The Rooms are huge and need some better attention not really clean work everywhere. Wifi is good in some Rooms. many Clients feel disturbed by the noise People make all around the Hotel . There is a real loud Club (for fancy People) and a Discothec .The Front gets the Noise from the People coming from the casino. I did know the Hotel Matum as a Place with some errors but everytime friendly Employees . Not anymore , Employee seemed stressed and not really willing to do his work at the Front Desk .Finally is to say that it is sad real sad to see that a hotel like the matum serves his breakfast in a gangway.
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very clean, all the staff was very professional, love it definitely stay there again
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Friendly staff clean rooms they are rustic that's the decor this hotel has a long history and a very nice pool for a dip in the day.. Seen a lot of bad reviews by a lot of whinny people if you want the Hilton go pay 300 dollars a night.. It has hot water comfortable beds and nice bathrooms the tv is small in the economic rooms but for the price is a decent place.. There are some street walkers at night but you get that lots of places
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