Posts Tagged with #Norwegian (NCL)



Blog Post

Cruise Cancellations due to COVID-19

We will continue to update this blog as we learn more: Last updated- 12/9/2020 at 10:12 am. (CST)

Thank you for your patience and understanding during these crazy and unprecedented times.

Royal Caribbean Cancellations

To read more:

Update 12/2/2020 3:45 pm (CST) Royal Caribbean International has extended the suspension of global operations for sailings after consulting with their partners at Cruise Lines International Association and in conjunction with the CDC. Their global suspension has been extended through February 28, 2020, and with a plan to resume operation on  March 1, 2021.

If you were affected by this recent cancellation, follow this link to view your options:

Read More:

Guests Scheduled for an upcoming cruise can choose from these options:

125% Future Cruise Credit or Full Refund

Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.

-This amount will be based on the total cruise fare paid.

-Guests who received a comp cruise

-We will automatically issue you your Future Cruise Credit by a certain date depending on when your cruise was canceled

-Please know, if you pre-purchaseed any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.

Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind. 


The "Lift and Shift" program allows guests to move their existing booking to next year, protecting their original price and promotion.  Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year.  It is not required to rebook on the same ship or ship class. Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible. You can opt to Lift & Shift only one time.   

The lift and shift program won't apply to most casino reservations. It is more of a promotion for retail/standard reservations.

Depending on the offer code that was used on a casino reservation will determine the eligibility for this program. Please reach out to your URComped Host to see if your reservation qualifies.   Read more about the Lift and shift program here:

Celebrity Cruise Line Cancellations

Celebrity Cruise Line will be following along with Royal Caribbean's cancellations:

To read more:

MSC Cruise Line Cancellations

To read more:

Update 12/3/2020 at 10:20 am: MSC has canceled sailings through February 28, 2020

Virgin Voyages Cancellations

Virgin Voyages has postponed its sailings and the Scarlet Lady's first sailing will be May 9, 2021. The Valiant Lady will sail on November 14th, 2021. They’ve rescheduled Richard’s Birthday Bash sailing for July 14th, 2021. This sailing will still be a once in a lifetime experience for us to have fun, while also continuing our tradition of doing business for good.

If you were booked/ comped on one of the canceled sailings through URComped, details to transfer your booking over will be sent shortly. You have the option of transferring your canceled booking to any other sailing in 2021 including holidays! Check out other Virgin Sailings:

To read more:

Learn how Virgin Voyages is implementing new safety measures due to the pandemic.

Bahamas Paradise Cancellations

Update 6/24/2020 1:58pm (CST)

Bahamas Paradise has extended its suspension of all future sailings. Grand Celebration will resume sailing on July 25, 2020. Grand Classica will resume sailing on October 2, 2020.

All guests affected by this suspension will receive an automatic future cruise credit:

- Equal to 125% of your previously booked ticket

- Valid towards any future sailing through December 31, 2021

- Promotional offers, pre-purchased amenities and add on packages are price-protected and may be used on your future sailing.

You also have the option to cancel for 100% refund for canceled sailings due to the suspension.

Cancellation/change update for Bahamas Paradise reservations: 

The company has also updated its cancellation policy for travelers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:

Cruise passengers traveling in 30 days or less may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise passengers traveling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit. 

To read more:

Crystal Cruises Cancellations

To Read More:

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won over 4 grand on the Epic last week
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My first cruise! It was amazing....can’t wait to book my next one
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ive sailed with norwegian 3 times..and it was a wonderful experience
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I am a big fan of NCL
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Nothing like a Royal Flush on the last night of a cruise to set everything straight!
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Blog Post

Casino Comp Questions with Craig Vol 8.

Can you choose your cabin through URComped?

Yes, you can. But sometimes the comp cabins we get are guarantee cabins or they may be a certain cabin category. So someone could log into a Royal Caribbean website and it says that a cabins available, but that cabin may not be part of the comp block that we have. BUT you can work with your URComped host, if you have a specific cabin in mind, and they can pick it for you. Even easier, that gives us a little more flexibility, is giving us a generic location you want (ex: mid ship, 8th or 9th floor). Aside from it being a guaranteed cabin, we should be able to get it for you.

Why does NCL (Norwegian Cruise Lines) Casinos at Sea Charge admins fees?

From the perspective of someone who works with several cruise lines, it's all marketing and how different cruise lines choose to promote. How much money can they get up front? How much can they make? How are they going to position themselves to get the most people booked? What NCL, who Craig worked with years ago as a host on board the ship, likes to do is give a Comp Cabin and add that they are also going to give you something else (ex. Wi-Fi package, drinks on board, or specialty dinners). So NCL player's receive a comp plus two out of three of these extra options/ add-ons.

On the surface, it looks great, but it ends up costing you $600-$900 for a Comp cruise, but you also have extra perks. Other cruise lines, such as MSC, have a different strategy. MSC gives you a Comp cabin without fees, and they charge a $400 deposit which you get back in full in onboard credit. They don't add on extra packages (ex, Wif-Fi, specialty dinners,etc.). When you dig into the numbers, the MSC deal is a lot better, because you can buy the wi-fi package, the drink pack, etc and still come out ahead. 

Is it better to book through URComped or direct through a cruise line for a Non Comped Cruise?

If you're starting out and don't really have any good offers, you may be wondering, "Is it better to start and try to book direct and build up offers, or go with URComped initially?" You should book with us if you have no history with the cruise line. 

If you book direct with the cruise line, then URComped won't be able to book you there for a certain amount of time, because the way our deal works with the cruise lines.

But if you book with us, we can put you on your first trip on a casino rate (discount rate) which is better than booking through a travel agent. Plus, if you play at a land based casino and have offers, we may be able to give you some additional discounts. So we'd recommend that you start with us, let us build up your your profile. Then on the next cruise, you will get even better offers. We have offers direct from the cruise line you want as well as our own offers and other cruise line offers.

Will URComped automatically try to upgrade my onboard cruise certificate?

We will always try. No matter what, the cruise line has to honor what is on the certificate at the least. What could happen, is that the price of the sailing you are interested in goes up, and if it wasn't on that certificate, you wouldn't be able to book that cabin category.  The reverse can happen as well! It's on the certificate and for whatever reason the price goes down. All of a sudden, we have access to get you a higher cabin category at a price that would normally be what you originally qualified for. We will always check to see if we can get you a better deal than what's on the certificate. 

Not sure what URComped is?

URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (ITS FREE) upload offers that you've received from either land based casinos or cruise lines to see what NEW COMPS you qualify for! 

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