Posts Tagged with #Royal River Casino & Hotel
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Good food, $5.00 lunch and dinners Tue to Thur. Good security. Rv parking 2 nights only. They are under serious renovation, expect noise in the daytime hours.
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Enjoyed time on slots. They offer good slot machines specials. Smoking allowed in casino, but hotel lobby and rooms are smoke-free. .
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I've been there a quite a times it was fun at first. But now the last few times has not been great. Some of the staff has personally come up to me while I'm gambling and tell me that they laugh at us as patrons and think we are stupid for spending time there. I thought it was unprofessional and degrading as a customer. This last time I went I watched two employees stand behind a lady who had hit a big win, congratulate her only to walk off busting up laughing about how stupid she was cause she is going to spend it all back. I got upset and left. Not all of the staff behave this way but it does not make me want to visit much knowing how they speak and think of us as patrons. I rarely write reviews so this really bothered me so I decided to share my experience. The hotel great no staff around to laugh at you and bother you
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We were here for a wedding a week or so ago. I really liked this hotel. It was small, but clean and inviting. The food at the wedding (catered by the casino) was very delicious. It was roast beef, mashed potatoes, corn, salad, and rolls. Everything was very yummy. We had some fun gambling at the tables and it was overall a great place!
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My husband and I went with our family to celebrate my mother's birthday. We enjoyed the evening and dinner as a family but there is room for improvement. It's totally understandable that there was an hour wait for the buffet as it was "all you can eat" seafood but the trouble was that they allowed us to be seated far too close to the end of the service. I was only on my second set of crab legs (they give small portions to avoid waste) when they began taking down the buffet. Total bummer because everything else looked really good too! Also, it would be really nice if the gaming floor had a bit more air filtering. It gets so smoky and smelly that we had to shower before bed. Neither of us smoke, to each their own, but it would be nice if we could enjoy some cleaner air. Staff is very friendly and the bathrooms are always clean. Generally nice place.
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Wonderful atmosphere, friendly staff, great food and service.
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