I used to go to the Serrano Buffet at least once a year with a friend of mine. We missed the last three years and arrived for a buffet on January 1st. It was awful. The music was so loud I got a headache. The entry/exit was at one end of the buffet area and if a fire or anything of this nature occurred, folks would be trapped. Plus the food was not of the quality nor as a large selection as in the past. They used to have a wonderful central island of desserts, salads and hot soups. They always had a chocolate fountain, fresh chocolate covered fruit, ice cream dispenser, bread pudding with a hot sauce. Plus the salad selection had crackers and a good selection of muffins. There was none of this when we had our lunch there. The hot food area no longer has the wonderful salmon nor the macaroni. Also, the desserts are not as tender nor as well baked as in the past. When my friend and I left, there was a long, long line of folks who were waiting to have dinner at the buffet. I would never stand in line again with any of my friends to have lunch in a place that had loud, loud awful loud music played. I gave the buffet a two star rating though the service is very, very well done but I feel sorry for anyone who has to work all day in such an environment where the music is played so god awful loud.
SMC