Posts Tagged with #Sands Regency Casino Hotel
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The Sands offers an average at best casino experience. It is easy to locate/access to and parking is free. The casino floor is average at best, offering most of your typical machines and games. I tried the buffet and it was good enough for the price, nothing to write home about.
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I absolutely love the Sands! I’ve been coming here since I was a little girl with my dad! Since his passing, we try to come every couple of months to celebrate him! It’s the ONLY place we stay while we are in Reno! The rooms are comfortable, the staff is AMAZING! And we never have to wait for our drinks! I love the Sands! It’s our home away from home!!!
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Our car window on the 3rd floor parking garage got smashed. Glad we didn't have anything valuable. Casino and hotel are nice. We left a bag with clothes in our room when we checked out and when we called to get it back, housekeeping threw it away. Disappointed. Security is top notch though. They are reviewing surveillance cameras. No winnings though.
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Went there to have Christmas dinner with my kids. The food selections aren't that great but decent enough. Gumbo soup is bland. Prime rib is decent, would be better if they have someone who can slice a piece evenly. Dessert bar is decent just because they have the soft ice cream machine to fall back on.
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Throughout the years I've been to Reno or a hundred times. First time staying at Sands Regency and the definitely the last. To keep it short, the straw that broke the camel's back was getting back into my own room late at night when everybody was asleep. We had 2 adjacent rooms both registered under my uncle's name. In the middle of the night, when everybody was asleep, I couldn't get back to my room, because, my key was not programmed properly. I went down to register counter 2 program my key. They said that my key is expired and the only person who can get it is the person who registered in the hotel. I provided them the name of the registrant, their address, the exact time we registered and offer them to ask any security questions that they may have. To no avail. I ended up invading my uncle and aunts privacy, waking them up, going to the room to mine to get some sleep that night. A lengthy and awful experience because of a mistake they made where this simple magnetic key. And the worst part was they insisted on blaming me for having an expired key.
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Chili freaking cheese frys, what's not to love? Seriously, the menu selection is ginormous -- and prices are very reasonable. Staff are quirky -- if you don't have a sense of humor and patience, go somewhere else. Otherwise, sit back, relax and enjoy yourself!
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