Posts Tagged with #Black Mesa Steakhouse

Black Mesa Steakhouse

Front desk person Luis dont know last night very polite person and very helpful and helps if anything is needed in your room
Read More..

Black Mesa Steakhouse

We went to the SC Center Bar for lunch, they have $5 happy hour meals which are much tastier, w/ better service then 'The Grill'. It's a sports bar, u can't hear any of the TVs, but it is certainly a nice place for lunch.
Read More..

Black Mesa Steakhouse

We love coming here when we just want to play some machines and have fun and relax. The restaurant at the grill has a friendly wait staff with good food I highly recommend it. The hotel rooms are really nice and relaxing and comfortable. And the small sports bar in the middle is pretty cool as well when you just want to have a drink and hang out and watch some sports
Read More..

Black Mesa Steakhouse

Someone stole our property. Do not stay here. We checked out of a room after a 1 night stop over on our way from Albuquerque to Taos. We forgot our daughter's puddle jumpers (flotation devices) in the hotel room closet. As soon as we realized we forgot them, I called and was transferred to housekeeping, where they confirmed they found our items. They assured me they would hold them at the front desk for 24 hours before transferring them to security. We had family drive from Albuquerque on Sunday morning (well within the 24 hour time period) to claim our property and nobody could locate it. Security never logged in anything as they claimed was their process, and the items just disappeared. We were offered no explanation or accountability from a hotel/casino where they have cameras everywhere. After calling again and stopping by in person to try to understand what happened to our property, we were only offered restaurant vouchers.
Read More..

Black Mesa Steakhouse

Service in the restaurant was extremely slow. Orders were all wrong. Manager Johnny was very nice and made sure we were taken care of. If it wasn't for Johnny our over all experience would of been bad but he made us feel valued and made it all good.
Read More..

Black Mesa Steakhouse

Have stayed here in the past and ut was wonderful. This trip we just visited and ate in the cafe and played in the casino. Friendly people and grest service.
Read More..

Black Mesa Steakhouse

Everything about Santa Clara hotel was very good they customers are treated awesomely they give you their attention and they serve you well the people there are very nice and they make sure that you're taken care of I enjoy my stay every time I go there and I would love to go there again
Read More..

Black Mesa Steakhouse

The restaurant service was horrible.it lacks customer service, no sense of urgency or concerns to take care of our needs, the sitting of customer is very poor. . customers waiting ,,,,with empty tables all around.the wait is horrendous.lacks organization!!!!!! Better management.
Read More..

Black Mesa Steakhouse

Very clean area, including the public bathrooms in the attached casino. The casino is small, but has an array of games that are typical in a casino. The gift shop is really nice and carries a nice selection of jewelry. I did a secret shop years ago and the place hasn't changed much, but it's still really nice and modern. I'd return here.
Read More..

Black Mesa Steakhouse

Place is nice cozy, pretty affordable, respects the culture of the people who live here. Tje beds are little stiff, and the pool is well, a pool. Sometimes staff is not as polite, but I can tell there just tired. I recommend this to anyone who wants to stay in a hotel for a good price.
Read More..