Posts Tagged with #Santa Claran Hotel Casino
Sometimes they hit and sometimes they don't buy for the most part the atmosphere is great!
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It offers the best comps in the state. Might not give free play first time you play but the next month you get a flyer with free play ,food credit,and free nights. Need a card for deposit but it goes back on when you check out and room is in good condition.😌. Everyone is friendly ,willing to answer questions and are helpful.
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It offers the best comps in the state. Might not give free play first time you play but the next month you get a flyer with free play ,food credit,and free nights. Need a card for deposit but it goes back on when you check out and room is in good condition.😌. Everyone is friendly ,willing to answer questions and are helpful.
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Front desk person Luis dont know last night very polite person and very helpful and helps if anything is needed in your room
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We went to the SC Center Bar for lunch, they have $5 happy hour meals which are much tastier, w/ better service then 'The Grill'. It's a sports bar, u can't hear any of the TVs, but it is certainly a nice place for lunch.
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We love coming here when we just want to play some machines and have fun and relax. The restaurant at the grill has a friendly wait staff with good food I highly recommend it. The hotel rooms are really nice and relaxing and comfortable. And the small sports bar in the middle is pretty cool as well when you just want to have a drink and hang out and watch some sports
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Someone stole our property. Do not stay here.
We checked out of a room after a 1 night stop over on our way from Albuquerque to Taos. We forgot our daughter's puddle jumpers (flotation devices) in the hotel room closet. As soon as we realized we forgot them, I called and was transferred to housekeeping, where they confirmed they found our items. They assured me they would hold them at the front desk for 24 hours before transferring them to security. We had family drive from Albuquerque on Sunday morning (well within the 24 hour time period) to claim our property and nobody could locate it. Security never logged in anything as they claimed was their process, and the items just disappeared. We were offered no explanation or accountability from a hotel/casino where they have cameras everywhere. After calling again and stopping by in person to try to understand what happened to our property, we were only offered restaurant vouchers.
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Service in the restaurant was extremely slow. Orders were all wrong. Manager Johnny was very nice and made sure we were taken care of. If it wasn't for Johnny our over all experience would of been bad but he made us feel valued and made it all good.
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