The fourth star is for the service only. The food itself is only a three. I ordered a 16 ounce ribeye that was cooked to my specifications but lacked a lot of flavor. The price that was paid was not reflective of the quality of the meat. Atmosphere was cool with a DJ spinning great music!
Did not live up to the hype at all. I asked for my steak to be cooked medium and it was very undercooked. Had to sit there for 10 minutes watching my husband eat while waiting for the waitress to return so I could send it back. My Cesar salad was plain and nothing great, just lettuce and they gave me only one crouton. Lobster Mac & cheese was ok. I’ve had much better at Capital Grille. Music was so loud you can’t even have a conversation. Very underwhelmed.
Good atmosphere and music but we came for the steak. It was overpriced and tough in places, the tables were overcrowded and the service wasn't great (although they had to fight the crowds too).
I can assure you that the other couple negative reviews you read were simply catching the wait staff on a bad night, and that happens in big business from time to time. My wife and I were a part of a large party who dined on 10/18. Our service was nothing shy of superb. We were offered drinks within minutes, and served a short moment to follow. And before any drinks expired, the staff was already back asking if we needed another! Our dinner was prepared perfectly, as ordered, and was high quality. Several smiling faces from the wait staff made it all the more pleasurable. To say the experience was outstanding would be a sincere understatement. Kudos to the manager(s) that have made this a place that we will most definitely frequent each time we return to Las Vegas, and we will recommend it to our friends as well!