Posts Tagged with #Thunder Ridge
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We have be eating there sense it first opened. The food is great and the service is excellent!
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I rarely complain... But these people were so rude, felt like I was in some type of trouble the whole time I was there, they pretty much throw my food at me and was just plains rude. I'm here for work and would not be visiting this place again. Pop
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Nice, small mountain. Great for beginners. Please improve the food offerings.
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Great place to take the family. Very closer to NYC and Westchester. It's a great place to learn with s great ski / snowboard school. There have been many improvements in the past three years which has made the area s lot better.
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I have been to this mountain many times but thing are slowly changing for worse.
Now. they have careless and rude receptionist, instructors that are just concerned with themselves and thief’s, yeah, thief’s!
Two weeks ago, my family and I went to ski, and in the morning when we went inside to purchase tickets, my daughter's skis were taken from the rack. Let me just put a pause here to say that her skis had her name, were bundled together with the family’s skis and had last name on both skis. The receptionist rudely asked me if I had a lock on the skis, trying to make it our fault. A lock, have you seen anyone put a lock on the skis racks? With 2 small kids she told me to wait 30 minutes on every ski lift line to see if anyone took by mistake. We asked to see the footage of the camera that was directly line of site of the ski rack, but they refused by saying: "We have no face recognition on those cameras"...What?! I do not need face recognition I just need to see who took my kids skiis. Well, after 45 minutes of trying to look for the skis, crying kids and frustrated parents, the mountain staff made no effort to help. They act like this was something very common and were making no effort to assist. We checked in with them at the end of the day, but no ski’s. We had to insist to exchange contact info in case they showed up. Over the weekend, we sent them emails with pictures of the skis and descriptions, but they never responded. Finally, we contacted the office by phone and the woman said the skis were there (thanks for letting us know). But wait...here comes the strange part.
We made another trip to the mountain just to get my daughter's skis back. Well, the skis were there but whoever took the ski’s removed both name stickers with her name on it and adjusted the boot size. The other strange part was that the staff for the mountain knew that the boot size was altered. How, did he know the shoe sizes were altered?!
The mountain receptionist did not even gave us a discount to ski that day, considering all we had to go through on the first place. There was no apologies given to us, and again very strange that they act like this was normal, it was a very disappointing experience!
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Small, but good for children or beginners and easy to get to if you take the metro north train to Patterson Station. They even have a free shuttle from the station. The slopes won’t challenge you if you’ve done a reasonable amount of skiing, but it’s a great day trip from NYC.
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Not the best "mountain" I have visited. Although it is close to the city, they overcharge the tickets, close almost all the trails, and even have lift operators that smoke on the job (caught one near the magic carpet.) For paying 40$ ($52 regular if not on sale) for about four trails to be open, it is quite a waste of money and time. The trails are very short - can be finished in about 1-3 minutes. However, what really annoyed me is when my children said they tried to go down Fools when there was about 2-3 inches of packed snow (some roots sticking out) and were immediately yelled at by about three ski patrol personnel for doing so (in quite a rude tone), yet there was no "Trail Closed" sign on the trail. About an hour after they went on it, a trail closed sign appeared! What a coincidence! I went about doing my own skiing and saw that most of the trails that had plenty of snow were closed for very minimal reasons (e.g. a little dirt showing). After about six inches of snow were dumped in this region, they can only open one lift, not even the farthest lift. When I saw the condition of the trails further up, they looked fine to me, and could be in use. For the relatively short distance from the city, it is a good mountain, but why pay 52$ for around 4 trails when you can take a little more time and go to another mountain that is almost 20x larger and pay a little less. Seriously, I went to Mount Snow and paid 38$ on a weekend. I also wish I didn't have to see that lift operator smoking while little kids were riding on the magic carpet.. Shameful.
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