OK, mixed bag for me here. most of the staff was very friendly and helpful and made our stay comfortable. The bar/restaurant was nice and the room was very nice and clean and recently updated. this is why it gets three stars. I booked 8 rooms for a group, and one of those people got in very late, and they had given away their room, after they called to confirm they were coming! Very frustrating. Also, there was some confusion about a package waiting for me at the desk, that the management refused to send home to me until I called and complained to Hilton corporate. So mostly good, it was nice.