If I could give them a zero, I would. They had you pay an upfront fee to have them market your timeshare, filling your head with high valuations and promises that it would sell easily and quickly for top dollar. Once they had my money, they became difficult to reach and eventually stopped responding to any inquiries. The timeshare never sold. They are a prime example of why you might not want to pay someone an upfront fee to sell a timeshare!