Review for Norwegian Cruise Line (NCL) Review For Norwegian Cruise Line (NCL) Google User Mar 3 '16 at 20:27 I have been trying to get through to your customer service/marketing department with a complain for for 4 days now. On Monday I waited for 23 minutes on hold but was politely asked to hold - I gave up. Tuesday I tried for 12 minutes - same result. Today is Thursday and so far I have been on hold for 14 minutes - still no answer.! If I wanted to book a cruise I would get an agent immediately. Shame on you NCL The "Hated it" review does not cover my complaint but is the only way to get through to you. Linda Greene View full site to comment or like