Review for Luxor Hotel and Casino Review For Luxor Hotel and Casino Google User Mar 8 '16 at 12:16 Costumer service sucked. The place itself could use some renovation. The buffet is pretty expensive for what it is. I still had a blast but not thanks to the staff or place itself. We were given the wrong room and apparently they were completely booked so they couldn't give is what we paid for. You can't do a late checkout on the weekend unless you pay for a whole other night (for us it was $300) they couldn't find out luggage at the bell desk, that was the only time that someone mobilized to help us. View full site to comment or like