Review for Tropicana Las Vegas Review For South Beach Marketplace Google User Mar 18 '16 at 3:37 It's a zero star from me. Worst customer service.Sonja, the manager was very rude. She was called to deal with me, my name was on the reservation. But she didn't want to address me, instead she was explaining things to my friend whose name wasn't on the room. She was horrible and knew nothing about customer service. I was very unpleased. I wouldn't recommend anyone to stay there. Rooms are dirty and outdated and very poor service. View full site to comment or like