Review for Hard Rock Hotel and Casino Lake Tahoe Review For Hard Rock Hotel and Casino Lake Tahoe Google User Apr 2 '16 at 3:32 Purchased a 1 night stay through Groupon. Once we began checking in we realized one problem right away. We witnessed multiple guests requesting ice. We were puzzled by this. Then the reservation agent informed us there were no ice machines on the floors. Once in the room we discovered no coffee maker and no refrigerator. These amneties are important to us. The wall outlet I tried using to charge my phone didn't work. The hotel appears to be a renovated older property. Sad part is the work that was done is not professional. The lighting throughout the hotel was dark. The best parts of the stay were the bed and bedding was great. The memorabilia and decor was awesome. View full site to comment or like