Review for Hotel Costa Rica Morazan & Casino Tropical Review For Hotel Costa Rica Morazan & Casino Tropical Google User Aug 2 '14 at 17:44 I had booked and paid for this hotel for 14 days with jet blue. I decided to go to Jaco for one week so I told them-they require 24 hours notice to cancel a reservation so I told them on July 17th (48 hours in advance) I would be leaving on July 19 and would be back on July 26th so I wanted a credit for the 7 days. They informed me I had to go thru jet Blue. When I called Jet Blue they told me to Have the hotel send them a message for the 7 days I was gone. The hotel manager Frank Ortiz refused to do this. Venezuela people now own the hotel so I don't know if they plan to operate the way they do in their country. I have stayed at the Morazan hotel on at least 15 trips but never again if this is the way they will be treating good customers. View full site to comment or like