If I could give a -10 I would. The front desk was horrible! Please boycott this establishment, their service is the worst I ever had, go to Suncoast Hotel, it is amazing. The Plaza's staff lied and said they didn't have a room for me to stay another night, I then went online and could of gotten a room. The rooms are nasty, it is disgusting, they need a makeover! Please don't patronize this establishment, I never right scathing reviews, but this was the worst service I have ever experienced. I am telling my company to never book anyone there again!!!!