Review for Royal Caribbean International - Enchantment of the Seas Review For Royal Caribbean International - Enchantment of the Seas Google User Mar 20 '12 at 23:31 Excursions desk people were extremely rude, and so were the customer service people. Food service and room service on the other hand were excellent. Unfortunately compared to other cruise lines it felt like they were just trying to extract our money instead of providing a great cruising experience:( overall we all felt really duped View full site to comment or like