Beautiful, but not a great experience - (2/5) Review For Baha Mar Casino and Hotel dsmith813 Jan 20 '21 at 1:30 The resort is beautiful. Unfortunately, the staff at the hotel and the casino club were terrible. The servers and the dealers were all great, but I couldn't get help with even the simplest things. The hotel and casino were almost completely empty due to COVID, but the customer service was still awful. It was my third, and final, trip there. View full site to comment or like