Ice machines on several floors not working , at various times of the day. Parking options are horrible. Restaurant attached to hotel, food was horrid. People will pay good money for good food . Allowing people to reserve poolside chairs with towels at 9 am only to not return till after lunch is ridiculous. It was nice to have entertainment by the pool, but if you're gonna have ever a dj, at least get one who is active stands up and does his job. Not one soul was grooving head bobbing or anything. It would take alot for me to come back. The rooms were nice however beds were horribly hard.