Was ok, had room upgraded and in the morning woke up to water pouring into the bathtub from the ceiling. They took at least 45 mins for someone to come look at it and conveniently enough by that time the lights worked in the bathroom and the water had stopped dripping. The guy said he'd check it out up stairs and then have the maid come clean the tub. And that was it! I told them I wanted my room changed which became an ordeal. After wasting half a day waiting for the other room we finally moved into what seems like a smaller room. Unfortunately 😕 things aren't like they use to be here these days.