Review for Horseshoe Las Vegas Review For Horseshoe Las Vegas Google User Oct 21 '16 at 23:11 Checking in the front desk clerk asked us if we would like to upgrade our room to a suite with a soaking tub for an additional nightly fee. We said yes, checked in and proceeded to our room only to fond that our room was neither a suite nor did it have the soaking tub that she had mentioned. When I called to the front desk the gentleman assured me that there were no additional fees on my reservation and apologized that there were no suites available. When I returned home looking over my banking I noticed additional fees to my card, after explaining the situation to the woman on the phone she still refused to remove the additional fees from my card. I was definitely taken advantage of and would never recommend any of their properties. These bait and switch tactics are unethical and they should be ashamed! View full site to comment or like