Review for Ameristar Casino Resort Spa Black Hawk Review For Ameristar Casino Resort Spa Black Hawk Google User Oct 27 '16 at 19:02 so not impressed. called to ask about room rates and specials and was treated so rudely and horrible by the lady or girl that answered the phone. I've been trying for 4 days to talk to a manager and they don't think its important. Finally today I talked with someone not sure if she is a manager of not and when I told her what happened she laughed. Really I didn't think it was very funny. So sad that you don't think it is needed to treat your customers with respect. After all without customers none of you would even have a job. View full site to comment or like