Review for Cales Casino Review For Cales Casino Google User Nov 28 '16 at 12:58 The guest relations manager named Chayanne needs a lesson in guest relations. This guy could not be bothered to do anything for us with treating us like a total waste of his time. The rooms were decent but the TV, Phones and safe all were not working. Also, they had Karaoke and allowed guests to perform rap songs filled with expletives like F***, Bit**, A**, even though the audience was filled with kids. Compared to Jamaica the level of hospitality was terrible at this hotel. We defintely won't be back. View full site to comment or like