Review for Isle of Capri Casino Hotel - Lake Charles Review For Isle of Capri Casino Hotel - Lake Charles Google User Feb 14 '17 at 0:44 Bed Bugs!!! The first room we were checked into had bed bugs! I have a recording of me inspecting their bed in room 673. Jenna was very nice but the supervisor Krista was not helpful and did not even seem concerned that we are guest and we just found bed bugs in our mattress. I dont care if these rooms were comp rooms ill never return to this hotel. Save yourself some trouble and go stay somewhere where they will try and accommodate you if you have a terrible experience. And that what this was A VERY TERRIBLE EXPERIENCE!! And its the day before Valentines day ugh!!! View full site to comment or like