It’s legit. I was skeptical and easily use my offers from the cruise lines that they come from but a group of friends was taking another cruise line so I figured I’d try. Process took a little to navigate but it was quick and easy after that. Got a comped balcony. Be sure when you inquire because once the deal is approved you only have 24 hours to pay for your room. Wasn’t a problem for me but might be a surprise for some that might just be exploring options. I’d recommend being sure of the vacation you want before submitting your request