Our casino representative sunshine was very tentative. The room that we stayed in balcony on the 15th floor was terrible because of furniture being moved above on the 16th floor during the day and night. Also next to the bed was no outlet for charging phones or iPads except on one side. I did have some luck on the Buffalo game which our attached a few of the actual winning photos. We brought some friends who were not gambling but our ballroom dancers and enjoyed the facilities on board. Actually, they had such a great time they bought another cruise next season on their own.