Review for Boomtown Casino & Hotel Reno Review For Boomtown Casino & Hotel Reno Google User May 5 '17 at 16:23 Horrible customer experience ! My wife and I booked our room over a month ago. I was contacted three days before my check in date. They informed me my room was unavailable. I understand they are currently renovating. However, I spoke to staff three times in the last month and was assured it would not be an issue. I feel they deceived me and the room was never available from day one. We were able to book a room elsewhere. I will never attempt to stay here again. View full site to comment or like