Review for Norwegian Jewel Review For Norwegian Jewel Google User May 13 '17 at 2:28 Horrible company. We paid for a cruise to Cuba and paid the visa fee. Three days before the trip they inform us that we won't be able to get off the ship in Cuba because my mom was born in Cuba and needs a different visa which they did not inform us of. Why didn't they tell us the moment we booked the cruise? We are trying to get a refund now and they are giving us the run around. View full site to comment or like