I will post pics next time i go but I just started playing with the rewards card I always felt it was a way to track me and limit my jackpot wins i still in a way feel.like that so I don't use it alot but what i will tell you harrahs has taken care of me everytime I have won there and also times when I was down I really love there support team they have there for us players so if your in kansas city come see harrahs north kansas city