Review for Ute Mountain Casino Hotel & Resort Review For Ute Mountain Casino Hotel & Resort Google User Jun 25 '17 at 14:26 The ladies at the front desk are extremely rude. They do not believe in meet and greet, smiling or customer service. The lady with the tattoos on her neck was the worst. After a 10 hour drive nothing was more annoying than feeling like you were bothering them as we were trying to check in. Once you get past the front desk the rooms are great, the food is good and the pool was nice. View full site to comment or like