Review for New York-New York Hotel & Casino Review For New York-New York Hotel & Casino Google User Jul 19 '17 at 17:05 Worst for customer service and the hotel rooms furniture is old and worn you turn on lights by the lamp in the sleeping areas, no wall switch. The best thing I have seen is the bed is very comfortable. They lack pillows that run across the head part of the bed. There are so many flaws it's sad. The a/c you don't really have much control over the hotel does. They don't believe in putting trash bags on their trash cans in the room. This overall experience has been a nightmare a super 8 would have them beat. View full site to comment or like