Review for Big M Casino Review For Big M Casino Google User Aug 25 '17 at 20:37 Different deals online and in person. They use a 3rd party vendor for online ticketing. If you book online, they will both tell you that nothing can be changed and you are stuck. Extremely poor customer service... Ended up costing me double just to get on the boat than it could have if they honored their promotions... View full site to comment or like