Review for Grand Casino Mille Lacs Review For Grand Casino Mille Lacs Google User Sep 4 '17 at 2:06 This goes to hotel receptionist and manager on duty today 09/03/17. Just absolutely ruined my husband's birthday treat! Really unfriendly and not professional at all! I forgot to ask their names cause we were very disappointed! Lady at the desk doesn't know what she was doing and made us wait and wait and wait a little more, only to find a negative answer! Manager didn't come back when he said he just wanted to check on something!!!!! Horrible! !!!! Walked out and headed to a different place instead. Grand Casino Hinckley was way better! View full site to comment or like