Review for Harrah's Reno Casino and Hotel Review For Harrah's Reno Casino and Hotel Google User Sep 18 '17 at 3:20 Customers service good. Couldn't understand why if we had a group of 8 why a 15% surcharge is added. Then we were told the two groups of eight couldn't be put in same section. The first 4 was put next to pizza bar I asked why couldn't other 4 be put by Windows in same section. Was told not allowed by policy. View full site to comment or like