Was told check in was at 3pm, but people were checking in at 2pm. We opened the hotel room window and got a view of the roof with dead birds. The TV is out of date with no sound. Took all day to get extra towels. Couldn't get into the fitness room. Game room for the kids was out of date and broken. The buffet was ok but seafood two nights in a row?! And the food court is way over priced. Came to see a concert for free and was in the very back of the room. As for the gambling, it was ok but thought you are to win a little to keep you coming back?