Seriously disappointed with this place. False advertisement at its finest. Now I’m not one to complain about something that is free, however, advertising something on your website, and in the flyer in the mail and failing to follow through is incredibly distasteful. Your online promotion clearly stated that if you had on team apparel during the actual game, you would receive $50 in promotional play.
My husband and I thought it would be a great opportunity to get out of town (we came 114 miles) and also be able to receive some sweet promo play without breaking the bank. We also participated in the food drive which was $10 of non-perishable food items in exchange for $10 in rewards play.
Imagine our disappointment when we get to the front of the line (after almost an hour in line) and are told that it is now $25 instead of $50. I know you are able to change promotions with no notice, and yes, it was freee money. However, this was a pretty crappy way to entice people into your establishment under blatantly false pretenses. I believe I once gave this place a 5 star rating, but it has gone drastically downhill. Not sure if I will be partaking in any more of your promotions, being lied to doesn’t feel very good. Way to go Nekoosa.....